Join the MVT Team!!! Mesilla Valley Transportation is now hiring Mobile Technician in Wilmer, Texas! 

The Mobile Technician is responsible for providing mobile technical services within an assigned territory using a Company service vehicle. This position builds and maintains customer relationships, manages tool repair and calibration needs, and provides technical support and solutions to address customer equipment and application needs.

Responsibilities

• Travel throughout your territory to call on regular and prospective customers to solicit and perform, repair, and calibration needs and provide technical consultation.
• Combine technical experience with company training, address customer needs and issues including troubleshooting and maintenance of mechanical, hydraulic, and manual tools, pumps, and equipment.
• Adhere to company processes, procedures, safety standards, and schedules with respect to daily activities including scheduled repairs and calibrations, and cold calling to prospective customers.
• Provide required reporting to Branch Manager as to schedule updates, tasks completed, market information, and activity reports detailing weekly accomplishments.
• Work with Branch Manager and service team members, and customers to meet the growing day-to-day repair requirements.
• Strive to meet goals and Key Performance Indicators as outlined by the Branch Manager.
• Initiate contact with prospective customers to grow new business.
• Provide support as needed to territory managers for the growth of sales and service opportunities.
• Check tools for safety decals and safe operating features and maintains an accurate schedule and record of maintenance.
• Demonstrate orientation toward excellent customer service by conducting daily activities, communications, and interactions in a cooperative, positive, and professional manner.
• Complete all necessary paperwork for repairs and calibrations.
• Responsible for checking-in inventory to ensure that parts and tools are available for customers. Maintain accurate inventory records, including detailed quarterly inventories of all parts and equipment.
• Ensure the vehicle conforms to safety standards by following through with scheduled repairs and maintenance.

Qualifications

• High school diploma or equivalent required
• 3+ years of hands-on mechanical/technical experience.
• Valid driver’s license with an acceptable Motor Vehicle Record (MVR) required. Must meet and maintain Company insurability requirements.
• Ability to work Saturdays and maintain regular and reliable attendance in accordance with the assigned work schedule.
• Ability to work scheduled on-duty periods and remain available as required by operational needs, except during approved time off.
• Self-motivated, dependable, and able to work independently with minimal supervision.
• Demonstrated commitment to providing a high level of customer service and satisfaction.
• Strong mechanical aptitude, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills with the ability to effectively prioritize multiple service assignments.
• Ability to professionally represent the Company when interacting with drivers, customers, vendors, and other business partners.

Work Environment

• Indoor and Outdoor environment.
• Employee is regularly exposed to wet and/or humid conditions and outside weather conditions including direct sunlight & heat.
• Employee is frequently exposed to moving mechanical parts, extreme cold and extreme heat.
• Employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock.
• While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles.
• The noise level in the work environment is usually moderate to high.

Job Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

Benefit Conditions:

• Only full-time employees are eligible.

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