• Leverages Power BI and Excel to design and maintain automated, real-time HR analytics dashboards and reports that track key workforce metrics and deliver actionable insights aligned with Human Resources business objectives.
• Demonstrates deep understanding of core HR systems with the ability to identify, troubleshoot, and resolve data or integration issues.
• Conduct audits to verify the accuracy of employee data and ensure adherence to payroll and HR processes.
• Works collaboratively across HR, IT, and other departments to identify and support business needs and strategic initiatives.
• Assists Human Resources Director and Management on employee disciplinary meetings, terminations, and investigations.
• Manage New Employee Onboarding, including preparing documentation and ensuring the completion of all necessary paperwork.
• Enter new employees hired into payroll and other related systems and report to the corresponding agencies.
• Maintain and update records for employee transfers, pay changes, disciplinary actions, and any other employment matters.
• Address employee complaints and work with HR Business Partner or HR Director to bring to resolution.
• Process terminations in all systems and report to corresponding agencies.
• Respond to employment verifications and employee questions in a professional and timely manner.
• Participates in departmental meetings and contributes to discussions with a proactive, solutions-oriented approach.
• Ensure compliance with applicable federal and state regulations.
• Collaborates with team members to enhance employee engagement.
• Perform clerical tasks as needed, such as photocopying, scanning, mailing, and emailing.
• Answer and route incoming calls in a professional and courteous manner, ensuring prompt and accurate responses.
• Update and enter data to maintain accurate records in computer systems.
• Maintain the integrity and confidentiality of human resource files and records.

Qualifications:

• Bachelor’s degree in Business, Analytics, HR Information Systems, or related field (Preferred).
• 2-3 years of human resources support experience strongly preferred. A combination of education and relevant experience that provides the required knowledge, skills, and abilities will be considered.
• Strong functional experience in Microsoft Excel, including experience with reporting, formulas, and functions (Required).
• Strong functional experience with PowerBI (Desktop) or similar analytics visualization/reporting tools (Required). Previous experience with automating processes preferred.
• SQL experience is a plus.
• Strong functional experience with human resource information systems (HRIS) is preferred.
• Bilingual (English/Spanish) required.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.